Tom Roelens
The gift of holiday wonder
Whether you manage a city or resort property, most would agree the bar is raised during the holiday season. Room and dining reservations, as well as airline tickets…. MORE
Larry Mogelonsky
Insights from a global brand leader
Growing your hotel brand is not for the faint of heart, requiring years of dedication to a singular purpose with broad strategies that affect all departments and…. MORE
Other recent blogs
Ivar Yuste
Ibiza: A case of hotel reinvention
Once the center of the hippie revolution in Europe during the 1970s, Ibiza and sister island Formentera have experienced for two consecutive years the highest RevPAR…. MORE
Tony and Jason Potter
Old-fashioned service can seem so modern
It is our belief that in our modern and digital age effective service is more important than ever and across all sectors and segments. This is particularly true for…. MORE
Larry Mogelonsky
In vino veritas, part XVI: The importance of vintage
“A 2008 Chateau X? Or how about the 2009? Who cares about the year, just give me the one that tastes the best!” is a conversation you have probably overheard…. MORE
Keith Kefgen
The undeniable need to connect
In advance of the International Hotel, Motel + Restaurant Show in New York City this week, I was thinking about how much I enjoy seeing all my hotel friends from…. MORE
Sherri Scheck-Merrill
How black will Black Friday be?
Black Friday — November 29, 2013 — is more than a day guests seek out great prices in stores located near your property. It’s an annual trend for….
