Hospitality Net
Accor, one of the world’s leading hotel operators, selects DOCOMO interTouch to provide fast, secure and reliable guest internet services for its Morocco hotels
SINGAPORE December 12, 2012: DOCOMO interTouch, one of the world’s largest hotel technology service providers for the global hospitality industry, has just completed installation work to provide high-speed wired and wireless internet services through FREEDOM internet to 26 Accor hotels in Morocco.
With global coverage in 65 countries and an industry leader in broadband deployments and support for hotels, DOCOMO interTouch is ideally placed to provide unrivalled expertise to the Accor group, which is the market leader in Africa.
Charles Reed, CEO of DOCOMO interTouch said: “For business travelers, their connection must be fast, reliable, easy-to-use and secure. DOCOMO interTouch provides this through FREEDOM internet. Backed by our parent company NTT DOCOMO, we are uniquely placed to provide Accor hotels with our industry-leading technology solution in North Africa. Through this partnership, Accor has demonstrated the importance attached to the use of products and services with a strong IP. As a single, trusted provider for hotel technology, DOCOMO interTouch provides secure broadband internet access (both wired and wireless) designed exclusively for hotels and their guests.”
DOCOMO interTouch has grown to become one of the world’s largest and most trusted providers of managed technology services, with an unparalleled 96 per cent first-time connection rate, round-the-clock remote network monitoring and a 24-hour toll-free helpdesk. Using increasingly sophisticated software developed in-house, DOCOMO interTouch has established itself as a market leader, providing the full range of technologies and managed services to hotels in Asia, South Pacific, Europe, Middle East, Africa and the Americas.
David Esseryk, VP Consumer Technology for Accor said: “A secure and reliable internet connection has become a vital component of the traveller’s experience across our hotel brands, particularly in Morocco. We are delighted that DOCOMO interTouch will be working with us to provide the best, most reliable broadband service to our clients as we continue to grow.”
Accor is expanding rapidly in Africa and has identified a number of key markets for growth. These include Morocco, Algeria, Nigeria, Ghana, South Africa, Angola and Kenya. With a current network of 17,000 rooms in 18 countries on the continent, Accor is planning to open an additional 5,000 rooms in the next few years.
About DOCOMO interTouch
DOCOMO interTouch has been serving the hospitality industry since 1998, managing more than eighteen million broadband connections each year in guest rooms, meeting rooms and business centres worldwide. DOCOMO interTouch’s innovative technologies such as FREEDOM internet, provide one-stop-shop technology solutions to hotels giving travellers and conference attendees convenient access to communication, information and entertainment services in over 70 countries. DOCOMO interTouch will continue to expand its market presence to support the needs of hotel partners, including Accor, around the world.
About Accor
Accor is one of the world’s leading hotel operators and market leader in Europe, with operations in 92 countries, nearly 3,500 hotels and 440,000 rooms. Accor’s broad portfolio of hotel brands – Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, ibis budget and hotelF1 – provide an extensive offer from luxury to budget. With more than 160,000 employees in Accor brand hotels worldwide, the Group offers clients and partners 45 years of know-how and expertise.
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docomo, intertouch, accor, docomo intertouch,internet, africa, room, service, market,broadband, country, leader, world, market leader, morocco, freedom, connection, industry,ibis
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DOCOMO interTouch
www.docomointertouch.com
89C Science Park Drive #03-11/12 | The Rutherford Singapore Science Park
Singapore, 118261
Singapore
Phone: +65 6221 2012
Fax: +65 6221 1959
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